Operations Management Case Studies

1. Introduction This report focuses on the case studies of the Levi Jeans clipers and the California railcar floorshow reengineering customer service. It looks at operations way as a source for gaining a competitive advantage and overcoming potential difference problems see within and organisation or workplace. The questions to be reviewed atomic number 18 as follows: Jeans Therapy - Levis factory worker are assigned to groups, and esprit de corps takes a hit: 1.         What went wrong with Levis dismiss to teams in their plants?; 2.         What could Levis pull up through diametrically to avert the problems?; 3.         Devise a team motivator plan that you look at might work; and 4.         Do you think the need to move jeans production seaward was inevitable? Could Levis have done anything to avert the problem of increase labour be? A California Auto ordination reengineering customer service: 1.           deal the customer service help at CSAA and discuss the different phases of the reengineering effort; 2.         What puppets from the operations consulting tool kit were applied present? Which other ones would be of protect here? Explain; and 3.          handle process enablers role developing the new design. 2. What went wrong with Levis move to teams in their plants?

In sound out to respond to both change and complexity, to the highest degree organisations are good turn to new, more than adaptive ways of doing their work, much(prenominal) as flatter organisational structures, more team orientated environmen! ts and greater support from technology. 2.1 Scientific management It is fair to say that pre-introduction of the new teamwork system, Levis had in place the ideals of scientific management. Around the turn of the Twentieth Century, Frederick Winslow Taylor had developed a practise of ideas designed to spend a penny employees in manufacturing industries to enhance more output. Taylors objective was to attain high productivity by eliminating ineffective motions in human labour. Hence he divided... If you essential to get a full essay, order it on our website: OrderCustomPaper.com

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